Gift Card Terms and Conditions
GENERAL TERMS AND CONDITIONS OF PURCHASE AND USE OF THE GIFT CARD
What is the Gift Card?
The Gift Card is a gift voucher that can be purchased online by accessing the Website www.lacarrie.it (hereinafter generally referred to as "Website") and can be used for personal purchase or to be given as a gift to a third party.
Once the Gift Card purchase procedure is completed, an email will be sent to the recipient ("Beneficiary") indicated by the Purchaser at the time of purchase, containing the gift voucher code. The Gift Card will be immediately usable by the Beneficiary for the purchase of products sold exclusively through the Website, without any need for activation of the Gift Card, which will be active from the moment the aforementioned email is sent.
The Gift Card is issued and sold by BIGFOOT S.R.L via Emilia Levante n. 233 -48014 Castel Bolognese (RA) Tax Code/VAT 02218400394 (hereinafter "Seller").
Bigfoot srl is also the owner of the Website, as well as the Supplier - Manufacturer of the products sold on the Website.
The purchase and use of the Gift Card are governed by the General Terms and Conditions of purchase and use set out below.
The purchase of products sold through the Website, instead, is governed by the General Terms and Conditions of Sale available in the specific "Conditions of Sale" section of the Website. For anything not otherwise established in these General Terms and Conditions of purchase and use, full reference is made to what is covered by the aforementioned General Terms and Conditions of Sale.
How to purchase the Gift Card
The customer wishing to purchase a Gift Card (hereinafter "Purchaser") must proceed by sending a specific electronic purchase order to the Seller, by selecting the Gift Card product and adding it to the cart.
When selecting the Gift Card, the purchaser must indicate the value they intend to assign to it, which cannot be less than €50.00 (fifty euros). The value of the Gift Card also constitutes its purchase price.
At the time of purchase, in addition to their personal details and those of the Gift Card recipient, the Purchaser must also provide a valid email address for the Beneficiary for the sending of the Gift Card. It is the Purchaser's responsibility to verify that they have entered a valid email address, as no liability can be attributed to the Seller if an invalid email address is provided.
To proceed with placing the order, the Customer must click on the "Add to cart" button.
A Gift Card can be purchased using all payment methods available on the Website.
By submitting the order form, the Purchaser confirms to be aware of and to have unconditionally accepted the General Terms and Conditions of Sale, in addition to the specific General Conditions governing the use and purchase of a Gift Card and the specific Privacy Policy. Before proceeding with the submission of the order, therefore, the Purchaser will be asked to carefully read the General Terms and Conditions of Sale (of which they can print a copy using the print command and/or save them for personal use).
No discounts and/or promotions of any kind, including any offers and/or promotions present on the Website, can be applied to the purchase of a Gift Card, as these are to be considered valid only for the direct purchase of products sold on the Website.
Upon completion of the purchase, the Gift Card, with the gift voucher code, will be sent to the Beneficiary's email address indicated at the time of purchase.
Right of withdrawal
The Purchaser, as a consumer pursuant to Legislative Decree no. 206/2005, within 14 (fourteen) days from the purchase of the Gift Card, may exercise the right of withdrawal in the manner better indicated in article _7_ of the General Terms and Conditions of Sale available in the specific "Conditions of Sale" section of the Website, with the exception of what is exclusively valid for withdrawal from the purchase of products other than the Gift Card.
The right of withdrawal regarding the purchase of a Gift Card can only be exercised if the Gift Card has never been used by the Beneficiary.
In the event of exercising the right of withdrawal with respect to the purchase of a Gift Card, once the communication of withdrawal has been received and its non-use verified, the Seller will refund the amount paid for the purchase as soon as possible and, in any case, within fourteen (14) days from the date on which the Seller became aware of the withdrawal. The refund will be made using the same payment method used for the purchase of the Gift Card.
Use of the Gift Card
Once the purchase order is concluded, the Purchaser will receive an order confirmation email containing the order summary. At the same time, an email will be sent to the Beneficiary of the Gift Card at the email address indicated by the Purchaser at the time of purchase, containing the gift voucher code associated with the Gift Card. The Gift Card is immediately functional upon sending and does not require any activation.
The Beneficiary who wishes to proceed with the purchase using the Gift Card must follow the purchase procedure as specified in the General Terms and Conditions of Sale available in the specific "Conditions of Sale" section of the Website and, at the time of payment, must choose the "Apply Gift Card" option and then enter the gift voucher code associated with the Gift Card.
The Gift Card can be used multiple times until its value is exhausted and in any case within one year from the date of issue. After each purchase, the value of the Gift Card will be automatically deducted until fully used.
If the initial or residual value of the Gift Card is not sufficient to make the desired purchase on the Website, the missing amount can be paid with the additional payment methods provided for purchases on the Website.
The purchase of Products on the Website using a Gift Card is governed by the provisions of the General Terms and Conditions of Sale available in the dedicated "Conditions of Sale" section of the Website.
The Gift Card is intended exclusively for the personal use of the Beneficiary and cannot be commercialized to third parties.
The Gift Card can only be used for the purchase of products sold through the Website; it cannot be used to purchase another Gift Card and its value is not convertible into cash.
The Gift Card is a bearer instrument and is equivalent to cash. Therefore, if it is used improperly, lost, stolen, and/or damaged, it cannot be blocked and/or replaced and/or refunded. Furthermore, no liability can be attributed to the Seller and/or Bigfoot srl for any improper and/or fraudulent uses of the Gift Card.
The risk of loss and ownership of the Gift Card, in fact, are transferred to the Purchaser and/or the Beneficiary at the time of electronic transmission of the Gift Card to the email address indicated by the Purchaser when purchasing the Gift Card itself.
Gift Cards obtained by any fraudulent or illegal means will be considered null and void and, therefore, cannot be used for the purchase of products offered for sale on the Website.
Terms of validity
The Gift Card is active from the date of dispatch to the Beneficiary and is valid for one year. After this period, the Gift Card can no longer be used and any remaining value cannot be further utilized and/or refunded.
Returns and right of withdrawal for products purchased with the Gift Card
In the event that the Beneficiary exercises the right of withdrawal and therefore returns a product purchased solely with the use of a Gift Card, the refund will be made by the Seller issuing a voucher that can be used for subsequent purchases made on the Website, valid for 12 (twelve) months from its issue date.
If, on the other hand, the withdrawal and return concern an order paid using an additional payment method besides the Gift Card, the refund will be made, for the value of the Gift Card, by the Seller issuing a voucher as specified above and, for any amount exceeding the value of the Gift Card, using the same payment method chosen by the Beneficiary at the time of purchase.
In this case, if the withdrawal is partial and the return concerns only some of the purchased products, the refund will be executed preferentially using the payment method supplementary to the Gift Card.
Regarding the procedures and terms for exercising the right of withdrawal and returning products purchased using a Gift Card, full reference is made to the provisions of article ___7__ of the General Terms and Conditions of Sale available in the "Conditions of Sale" section of the Website.
Privacy and Processing of personal data
Pursuant to Article 14 of European Regulation no. 2016/679, Bigfoot srl S.p.A., with registered office in Milan (MI), via Durini 24, 20122, in its capacity as "Controller", informs you that the personal data provided by a third party for the use of the "gift card" services will be processed in accordance with the provisions of this policy.
The origin of the processing is to be identified in the signing of a so-called "contract in favor of a third party" (regulated by articles 1411, 1412 and 1413 of the Civil Code) in which the recipient of the "gift card" has been identified by the stipulating party as the subject to whom the service/good agreed upon with the promisor (supplier of the "gift card") is to be provided.
The Controller has appointed a Data Protection Officer (DPO). The Controller and the DPO can be contacted at the registered office or by writing to the email address __privacy@bigfootsrl.it__
The personal data (name and email address of the gift card recipient), collected through the gift card purchaser, are processed and used exclusively for the purpose of sending and using the "gift card". The legal basis for data processing lies in art. 6, 1 letter b) of European Regulation no. 2016/679 (processing is necessary for the performance of a contract to which the data subject is party).
Data are processed using predominantly computerised and/or telematic methods and with organisational and logical modalities strictly related to the pursuit of the purposes indicated in this policy, adopting security measures to minimise the risks of destruction or loss, even accidental, of the data themselves, of unauthorised access or of processing that is not permitted or does not comply with the collection purposes indicated in this policy.
The collected data are stored for the time necessary for the delivery and use of the gift card, then for the period provided by tax legislation regarding contracts; they will be archived and processed only in case of controls and verifications, including by the competent authorities.
The data will not be disseminated in any way and may be known by the following categories of subjects: (i) employees and consultants of the Controller, duly authorised by the latter for processing and instructed accordingly; (ii) service providers, appointed by the Controller as data processors; (iii) public or private entities who can access Personal Data by virtue of legal provisions, regulations, or EU law, within the limits provided by such norms.
As a data subject, you are granted the following rights: (a) access to personal data concerning you; (b) obtain rectification and updating of data, request restriction of processing of your data (including, where possible, the right to erasure and forgotten); (c) object for legitimate reasons to data processing and exercise your right to data portability, where possible. These rights can be exercised by contacting Bigfoot srl S.p.A. by sending an email to _privacy@bigfootsrl.it__
Please also note that it is always possible to lodge a complaint with the Supervisory Authority (for Italy, the Garante per la Protezione dei Dati Personali, Rome; website www.gpdp.it or www.garanteprivacy.it, email protocollo@gpdp.it, PEC protocollo@pec.gpdp.it).
Communications and Customer Support
Any communication and/or complaint relating to the use of the Gift Card may be forwarded to Customer Service via e-mail at info@lacarrie.it or by phone at (+39) 0546.656774.
In the event of any malfunction of the Gift Card, the Purchaser or Beneficiary must promptly notify Customer Service, and in any case no later than the legal deadlines for the legal guarantee of conformity, by contacting Customer Service at the email address or telephone number indicated above.
Applicable Law and online dispute resolution with the consumer and competent court
For the applicable law, the online resolution of any disputes arising with the consumer, and the competent court, please refer to what is better specified in articles __8__ of the General Terms and Conditions of Sale available in the "Conditions of Sale" section of the Website.