Maybe you looked for
MAKE A RETURN
You can return your purchase within 14 days from the delivery day. For customs matters, returns made from a different country than the delivery address will be automatically cancelled. The right to withdrawal can exclusively be exercised by the buyer. Those who received the purchase as a gift cannot exercise the same right. The integrity of the product is the essential condition for the right to withdrawal. Orders will not be refunded if the purchased goods result to be used, worn, without label or unpacked.